RPA: Revolutionizing Workplace Culture

  • by:
  • Source: boozallen
  • 07/20/2021

Automation is the application of technology, robotics, processes, or programs to achieve outcomes with minimal human intervention. The basic automation takes simple, fundamental tasks and automates them. One of the biggest obstacles to adopting this technology is human nature itself. In any workplace, there are those who embrace change and those who reject it.

The RPA platform provides your business with the scalability needed to stay, perform and sustain on top of your game.

Robotic Process Automation (RPA) is a technology that uses a specific set of rules and an algorithm and based on that it automates a task. RPA is the automation of repeatable and redundant, rule-based human action through the use of software bots. These software bots represent a powerful digital workforce that can work tirelessly in the background helping the enterprise. RPA is looking to do with digital industry what robotics have done so successfully for manufacturing.

These software robots are installed on a user’s machine or as standalone self-managed automation, that can mimic a worker’s actions and replicate these activities on their own. Once the bot has performed its designated tasks, they can then report, notify, or hand-off to another bot.

How RPA can help in doing business?
Imagine an enterprise that has thousands of vendors that they will have to do invoice processing. Now they have to engage their people on shifts working through and through, 24/7. Now, none of it is required if you have RPA and there will be a significant shift in the work culture where people have to work round the clock to meet the deadline. Now the buddies are here to take of these routine tasks where you will see a paradigm shift in the work culture in your organization. What it means is, this motivates your people who otherwise boredom into the same repetitive tasks, and now they can assign to newer tasks that are more exciting to them and add more value to the enterprise.

The RPA platform provides your business with the scalability needed to stay, perform and sustain on top of your game.

Some of the advantages of Robotic Process Automation are-

  • Cost-effective: It is estimated that the operational cost cuts almost 25-50% using IntelliBuddies®. It can operate 24/7 with no vacations when compared to humans. Having robots take over some of the manually intensive work from humans could result in visible gains for the business. Automation can help you recover the cost within a short time span and from then on, it is all only about gains!
  • Faster: As buddies are handling the execution here, in a much shorter period, a larger amount of work can be done. A faster delivery, coupled with accuracy becomes the norm with automation.
  • Increased Customer Satisfaction: The greater customer satisfaction can be attained, by delivering a better quality of work with high accuracy and improved customer/client interaction. This only adds to the intangible asset of the business.
  • Consistency: RPA is a safe, non-invasive technology that doesn’t meddle with the inherent systems and provides perfect consistency in performing the activities across the enterprise, each time and every time.
  • Improved Analytics: The quality of analytics in the process would get improved with accurate data from various sources and by having access to error-free operations. This leads to better decision making and overall, to the betterment of the process execution.

How IntelliBuddies® help in business?
IntelliBuddies® is an AI infused Robotic Automation platform which comes bundled with all the essential tools and technologies for the automation of your front and back office operations. “Buddies”, a software assistant, can automate your business processes. Buddies can be built easily with an IntelliBuddies® IDE tool (Process Designer), which is user intuitive, user-friendly, designed with drag and drop feature to build your business processes. The working nature of job is changing, and automation is going to be a facilitator in the expansion of the industry. The benefits are many; with increased productivity, better quality, reduced time, and lower cost.

Source: boozallen
Cultural_Shift by N/A is licensed under unsplash.com Unsplash

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